Warranty has to be!

You must be sure, that the machine is running without any malfunctions during the warranty period. That we want of course ourselves as well. Therfore we offer the warranty on all machines.

The warranty period is indicated in the machine passport, which comes with the machine. In a warranty case please contact us. We need the following information:

  • complete company address including contact person
  • invoice number and date with which the machine has been delivered
  • if applicable serial number
  • proof of the neccassary maintenance
  • exact desciption of the complaint and how to solve it. Please send faulty parts back to us.

We will contact you as soon as possible. With exact information from you we can react fast!